Privacy Policy

Privacy Policy

Label Shopper Inc. operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you, our customer, with a curated shopping experience. The Services are powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us.

If there is a conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will govern with respect to the collection, use, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details: Your name, address, billing address, shipping address, phone number, and email address.
  • Financial information: Credit card, debit card, and financial account numbers; payment card and financial account information; transaction details; form of payment; payment confirmation; and other payment details.
  • Account information: Your username, password, security questions, preferences, and settings.
  • Transaction information: Items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as information about your past transactions.
  • Communications with us: Information you include when communicating with us, such as when submitting a customer support inquiry.
  • Device information: Information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information: Information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
  • Cookies and tracking technologies: Information about your interactions with our website. This enables us to personalize your experience, including sending shopping cart reminders by SMS if you have opted into our SMS service.

Personal Information Sources

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
  • Automatically through the Services, including from your device when you use our products or services, visit our websites, or interact with cookies and similar technologies.
  • From our service providers, including when we engage them to provide technology or process personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services: We use your personal information to provide the Services, perform our contract with you, process payments, fulfill orders, remember preferences, send notifications, process purchases, returns, and exchanges, create and manage your account, arrange shipping, enable reviews, and recommend products related to your purchases.
  • Marketing and Advertising: We use your personal information for marketing and promotional purposes, including sending communications by email, text, or postal mail and displaying online advertisements for products or services.
  • Security and Fraud Prevention: We use your personal information to authenticate your account, provide secure shopping, detect and investigate fraudulent or illegal activity, and protect public safety.
  • Communicating with You: We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.
  • Legal Reasons: We use your personal information to comply with applicable law, respond to legal requests, and enforce our terms and policies.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify, vendors, and other third parties that perform services on our behalf.
  • With business and marketing partners that provide marketing services and advertising.
  • When you direct, request, or consent to our disclosure of information to third parties.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction or as otherwise required by law.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services to provide and improve them for you. Information you submit may be transmitted to and shared with Shopify and third parties located outside your country.

Shopify may also use personal information collected about your interactions with our store, along with information about your interactions with other merchants, to provide enhanced features. Shopify is responsible for processing your personal information for these purposes.

Third-Party Websites and Links

The Services may provide links to third-party websites. We are not responsible for the privacy or security of those websites. Please review their policies before providing personal information. Information shared on public platforms may be viewable by others.

Children’s Data

The Services are not intended for children. We do not knowingly collect information from children under the age of majority. If you believe your child has provided personal information to us, please contact us to request that it be deleted.

Security and Retention of Your Information

We cannot guarantee perfect security. Please do not send sensitive information through unsecured channels.

We retain personal information only for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights:

  • Right to Access or Know
  • Right to Delete
  • Right to Correct
  • Right of Portability
  • Right to Opt Out of Sale or Sharing for Targeted Advertising
  • Managing Communication Preferences

You can exercise your rights through the Services or by contacting us. We may need to verify your identity before processing your request.

Complaints

If you have a complaint about how we process your personal information, please contact us. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

We may transfer your personal information outside your country. When transferring personal information outside the European Economic Area or the United Kingdom, we use recognized transfer mechanisms unless the destination country provides an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this website, update the “Last updated” date, and provide additional notice when required by law.

Contact Us

If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@labelshopper.com .